MMotivePass
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Everything you need to know about MotivePass
After successful payment, your ticket with a unique QR code will be sent to your email immediately. You can also retrieve your ticket anytime using the email address you used to purchase.
No worries! Visit our ticket retrieval page and enter the email address you used to purchase. You'll see all your tickets and can download or resend them to yourself.
Yes. All payments are processed by Paystack, Nigeria's leading payment provider. Your card details are never stored on our servers. We use bank-level encryption for all transactions.
We accept all major cards (Visa, Mastercard, Verve), bank transfers, and USSD payments through Paystack.
Refund policies are set by each event organizer. Please contact the organizer directly for refund requests. You can find their contact details on the event page.
No! One of the best things about MotivePass is that buyers don't need to create an account. Just enter your name, email, and phone number at checkout.
Register for a free account, set up your profile with your bank details, and create your first event. Add event details, upload a poster, set ticket types, and publish when ready.
When you add your bank account, we automatically create a payment account for you. On every ticket sale, 100% of your ticket price is transferred directly to your bank account.
Organizers pay nothing. We make money from a small service fee added to each ticket purchased by buyers (3.5% + ₦100). You keep 100% of your ticket price.
Yes! Free events are completely free to list. No fees are charged for free events.
On the event day, open your dashboard on your phone, go to the attendees section, and tap 'Scan QR Code'. Point your camera at the attendee's QR code to check them in instantly.
Yes, you can update your event details or cancel it from your dashboard. If you cancel, we recommend contacting all ticket buyers to arrange refunds.
We currently support events in Lagos, Abuja, Ibadan, Port Harcourt, and other cities across Nigeria.
You can list any type of event including parties, raves, concerts, nightlife events, outdoor activities, shows, and more.
You can reach us via email at support@motivepass.com or through the contact form on our website. We typically respond within 24 hours.